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Attività di ricerca


TRIAS Telematica


Palmirani Monica

Ambito di ricerca

  • Egovernment


Progetti di ricerca

Area disciplinare

  • Informatica giuridica


Enti coinvolti

  • University of Amsterdam;
  • The Hague University of Applied Science;
  • EPMA - European Projects & Management;
  • Hungarian Tax and Financial Control Administration (APEH);
  • LBI - London Borough of Islington;
  • NISPAcee - The Network of Institutes anf Schools of Public Administration in Central and Eastern Europe;
  • VirTech Ltd;
  • Zenc;


The creation of one administrative Europe is realised primarily by the National eGovernment programmes. National, Regional and Urban government agencies struggle with interoperability, standardisation , collaboration, service integration and ICT. The Universities have responded to this need by adding law topics to MBA programmes and by teaching additional ICT courses to policy makers. This is not enough to understand the real issues behind digital enforcement strategies, civil registries, technologies like RDF, XML, OWL and and e-service engineering. At the eEurope subgroup meeting of the 25 European leaders of National eGovernment, organised by The Information Society unit on eGovernment and the Dutch Ministry of internal affairs and facilitated by Zenc, it was acknowledge that this is the wrong approach to eGovernment in Europe. The agreements made on new services in the area of Tax interoperability, Spatial planning standards, institutes of foreign affairs should lead to new forms of training programmes in eGovernment. eEurope cannot be a digitalized version of the existing local procedures.
The TRIAS consortium investigates the real training needs for higher vocational training and life longlearning in eGovernment in accordance with the ideas of the Copenhagen declaration. The partnership is well positioned to translate the lessons learned from current successful eGovernment projects into required skill sets, along with formulation of qualifications and necessary learning objects. The University of Bologna is a member of the Europaeum initiative whose headquarters are in Oxford. Two other partners (University of Amsterdam and Zenc) are in the centre of Regional, National and European eGovernment projects and National ministries. Greater London represented by the London Borough of Islington Education Department, APEH Hungary, EPMA Czech.Repub., Virtech Bulgaria, NISPacee in slowakia and the European TAX offices are immediate client organisations, giving feed back on the course material and the qualification structure from the practice of day-day problems. All partners teach eGovernment at more than one level. UVA and ZENC will lead the Project to ensure that resulting knowledge is not only reserved for high-end executive courses or for elite students. Mid level administrative managers will benefit most from an improved eGovernment curriculum, enabling him or her to improve on daily practices of current procedures.
The first goal has been to identify the training needs of change agents, project leaders and process innovators in government agencies who require to rethink eGovernment services. In Workpackage 2 all partners discussed the views on those needs. To use the phrase of e-Europe put forward at the eGov- eEurope advisory sub group : “someone has to govern the ‘active citizen’ of Europe 2010�?. For this purpose the partners, together with the end-user organisation European Public Administration Network (NISPacee) the project investigates the best practices of European eGovernment initiatives at National , Local and Urban level. We keep a close look on initiatives like the best practice framework, beep and local databases, but we also create our own.
These are attached to The Trias European eGovernment Wiki, The European eGovernment game and a range of modules. The most challenging task for the project is to distil transferable “nuggets of knowledge from the recent rich experience, translate them into general terms and identify clear didactical roadmaps and targets. The second goal is to test the wiki, the game and the modules with actual teachers and students and see if the material adds real value to local programs. Government is not like Business. The uniform MBA or BBA formula cannot be applied to Government. A training course suited for fraud prevention in country A for example, may be absurd in country B.
It requires the study of the impact of cultural differences among European Countries on the training needs of eGovernment officers .
The project will result in 6 eGovernment modules in three area’s for three sectors:
1. Service chain integration (analysis, policies, standardisation)
2. e-Democracy and transparency (intranet, content, interactivity)
3. Organisational transformation and e-service engineering
The sectors are (1) the Legal domain, (2) the Spatial domain and (3) Social-economic domain. They were chosen because of the already identified need (paying early adaptors/customers) for new vocational skills in those sectors of administration.
During WP 2 the project decided to diminish the number of “straight” modules in favour of a simulation gaming structure and a wiki knowledge infrastructure. The game development has resulted in first prototype and is being tested in the Dutch goverment.In september 2006 we have started to work on the knowledge architecure for the Wiki.
The trias project is supported by The Life Long learning Programme and maintains contact with the eGovenment unit of the IST programme.
There is an advisory board with acknowledged eGovernment innovators like Frank Robben in Belgium and Tony Swash in london. The European eGov CV will be investigated to create a frame of reference for the experience and training gained by students and the terms used to describe the experience. Zenc , Virtec will test the modules with managers in the field during courses for eGovernment customers. The universities of Amsterdam, Bologna and The Haagse Hoogeschool will test the modules at University and vocational level. Training will consist of workshops supported by on line methods in elearning environments and International officer-exchange on both levels. University students will benefit greatly from the input of experienced administrative managers. The Europass in eGovernment will be defined to create the platform for exchange of both students and managers who seek to avoid ‘re- inventing the wheel’. Nispacee will ensure lively discussion and dissemination among Europe’s National eGovernment programmes using their workshops, platforms and fora. The main Dissemination partners are the engaged New member States under coordination of Hungary (see valorisation).



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